Taska Prosthetics – AVT Oracle NetSuite Case Study
Taska Prosthetics is a manufacturer of prosthetic hands located in Christchurch New Zealand. They are evaluating Business Systems to support international growth and implement operational [...]
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Integrated Supply Chain Management Solutions
Solution Advantage
Helping Organisations to maximise visibility across their Supply Chain
Fast & Accurate
Virtually every company that manages a modern supply chain will be doing so across multiple continents and time zones, but how do you do that with a single application? NetSuite’s manufacturing, distribution and supply chain management capabilities are all built on the premise that the physical location that a product is made or stored in should be irrelevant to your decision making process—it may add to your lead time, but we let you manage all with ease.
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Features & Benefits
Analyze demand, review sales forecasts, balance with current supply and create a plan.
Planning your supply chain is a delicate process of trying to balance demand and supply, potentially across the globe, in a way that provides your company with the right combination of cost control, lead times and service level. NetSuite uses advanced inventory management and demand planning techniques to help you make the right decisions and increase your on time delivery metrics. Each location where you store inventory can be set up with unique parameters to deliver unprecedented control over your supply chain.
Execute your plan with ease, create all your purchase, transfer and work orders simply and effectively.
Considering supply chain management as a whole, executing your plan is probably the most important phase and in a global economy, it can also be the most complex. When your manufacturing can take place on any continent and across multiple time zones, you need a simple but effective way to communicate with your distributors, partners, suppliers and contract manufacturers to make sure they know what you want and you know what they are intending on delivering.
Take advantage of our platform and standard communication and portal technologies for comprehensive collaboration.
Being built in the cloud and accessible from anywhere on any device with a browser and internet access is vital to modern businesses who manage supply chains of any size and complexity. NetSuite’s collaboration platform begins with automatic and instantaneous communication options via email, continues through the ability to provide portal access to your supply chain partners to view / update order or product information and can mature to integrated system communication through web service or RESTlet APIs. Many customer build their own collaboration system on top of the NetSuite platform to fit their specific requirements.
Case Management is native to NetSuite as part of the CRM solution and is particularly suited to the needs of manufacturers and distributors who need to provide front line support to partners, customers, distributors or end users. Support can be initiated either through a customizable online form or through a dedicated support email address, but once the case is created we make it really easy to delight your customers with timely and relevant responses that can be driven by a user configurable knowledge base.
NetSuite’s warranty management functionality allows you to easily define different warranty profiles including coverage, start date, time period etc. and apply them to specific products. Depending on the criteria the warranty registration can be automatically generated upon shipment or delayed until the end user completes and online form or returns a card for manual processing. Should a product need to be repaired, that entire process can be managed in conjunction with case management and work orders to receive, repair and replace the unit while keeping the customer up-to-date with progress.
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