NetSuite for Professional Services Companies | Organisations
Scale and grow your Professional Services Business
The Best Software for Professional Services Companies
Transform Your Services Business with Software Built for the Cloud
Build, run, and grow your professional services business on NetSuite
Improve Productivity and Reduce Operational cost with automations for Services Companies
Professional Services Companies / Organisations can digitalise their business and automate processes around customer service easily with NetSuite ERP Software
Organisations can create significant improvements with ERP deployment.
➤ Improve Customer Service
➤ Improve Project Profitability
➤ Real-Time Project Visibility
➤ Increase Billable Utilisation
➤ Improved Resource Scheduling
➤ Implement controls
➤ Improve Financial Reporting
➤ HR & Payroll
➤ Improve Project Profitability
➤ Real-Time Project Visibility
➤ Increase Billable Utilisation
➤ Improved Resource Scheduling
➤ Implement controls
➤ Improve Financial Reporting
➤ HR & Payroll
The Bottom Line:
NetSuite provides a comprehensive, end-to-end Services Resource Planning (SRP) solution that supports an entire Professional Services business. From Customer Relationship Management (CRM) and Professional Services Automation (PSA), to accounting/Enterprise Resource Planning (ERP), NetSuite SRP supports the complete bid-to-bill lifecycle with a powerful Software-as-a-Service (SaaS) suite.
Configurable dashboards and reporting allow every manager real-time, personalized access to key metrics such as resource utilization, profit margins, and project budget vs. actual.
NetSuite SuiteSuccess for Services: Resource Management
Complete Business Solutions
NetSuite Software for Professional Services Companies Features & Benefits
PROJECT FINANCE & ACCOUNTING
NetSuite’s cloud finance and accounting solutions seamlessly couple core accounting functionality with real-time financial visibility and business insights to drive financial excellence.
NetSuite’s billing management capabilities integrate your sales, finance and fulfilment teams — improving accuracy, eliminating billing errors, strengthening revenue recognition processes and driving fulfilment accuracy and efficiency.
NetSuite’s revenue recognition management solution helps companies comply with accounting standards and report financial results in a timely manner.
FINANCIAL PLANNING & REPORTING
Shorten cycle times, engage business users and enrich your planning process with an intuitive planning, budgeting and forecasting solution. From reporting and analytics, to insight and decision-making, gain a more complete picture of your business on-demand and in real-time.
GLOBAL ACCOUNTING / CONSOLIDATION
NetSuite provides unprecedented “close to disclose” capabilities that accelerate close time, maximise transparency and ensure compliance. NetSuite Governance, Risk and Compliance (GRC) solution addresses the issues of corporate governance, enterprise risk management, and effective corporate compliance with technology and processes.
PAYROLL LOCAL & GLOBAL
NetSuite has integrated Single Touch Payroll (STP) for Australia, New Zealand with Employee Leave Management and Payroll and Tax Reporting. NetSuite provide Payroll as a Service in the USA and other parts of the world, making paying employee easier than ever.
CRM & MARKETING
Netsuite CRM provides a 360-degree views of customers, Lead to Prospect Automations, Marketing Automation, Campaigns and Cases for after sales service and support. With Onlineforms leads can be captured and pushed in from various channels and roudted and assigned. Using Opportunity, Quotes, deals can be priced up accordingly and used for forecasting pipeline and quotas. Using forecasting tools, marketing automation and contact management, NetSuite CRM supports both b2b and b2c businesses with customisable Dashboard, Calendars and reporting and workflow automation provide an improved automated way of supporting customers and increasing sales efficiency.
ACCOUNTS PAYABLE AUTOMATION
Using AP automation it’s easier to Pay suppliers locally and globally. Using Online forms and Approvals, new Suppliers can be registered and approved for payment. Purchase orders can be raised in an automated way and made accessible to Suppliers using an Online Portal. Good and Services can be received and matched against supplier invoices. Payments can be made using EFT and online Banking Integration and confirmation of remittance can be sent in with all messaging tracked in NetSuite.
Evolve Your Services Business
With NetSuite’s true-cloud application and AVT’s expertise, you can run your entire services business from end-to-end as a fully integrated Planning, Financials, Servicing Management, Project Scheduling, CRM and After Sales Services and Support solution. Take advantage of having one system to manage inventory and financials as well as enabling sales presence expansion through an integrated platform, anytime, anywhere.
The #1 Cloud Business Software
NetSuite Isn’t Just for Startups
Professional Services companies of all sizes could profit from improved visibility and increased efficiency. NetSuite offers these benefits with its comprehensive, global financial and accounting core. As your business grows and evolves, scale your organisation by eliminating costly and inefficient manual processes and disparate systems.
Startups, midsize, and enterprise wholesale and distribution providers all benefit from NetSuite’s award-winning solutions. Today, over 24,000 companies trust NetSuite to provide the foundation to operate their business processes.
Dynamic and forward-looking, NetSuite provides real-time data insights to allow you to make important path adjustments & project changes for global expansion success.
NetSuite is the scalable foundation for high-growth technology companies. Trust the solution powering today’s fastest-growing companies — from startup to IPO and beyond.
Don’t allow growth of your company to translate to complexity. Let NetSuite automate and unite your key business processes for increased financial efficiency and accuracy.
Easy to use and always accessible, NetSuite is the solution that fosters innovation within your organization.
A Pathway to Success
Leading Practices for Service Organisations
• Run your entire business on a single, true cloud platform. Rid yourself of multiple, disparate applications and bring all your data into a single, customizable system, accessible from anywhere.
• Know your operations like never before. Gain insight from data gathered across your organization and empower your employees with the information they need.
• Get a 360-degree view of your customers. Record every interaction automatically in a single, searchable system—from marketing to selling to service and support.
• Engage users everywhere with omnichannel commerce. Reach your customers online,
by phone, over email, in person and more. Exceed the evolving expectations of 21st century consumers.
by phone, over email, in person and more. Exceed the evolving expectations of 21st century consumers.
NetSuite Module Data Sheets
ERP Case Studies
With over 15 years of experience and 1000+ business improvement projects, we are proud to have transformed the processes and systems of many businesses, both locally and globally.
Over 15 years of success with 1000+ business & process improvements
Focused on Services, Wholesale, Distribution & Manufacturing verticals, we deliver effective and simplified processes through NetSuite Cloud ERP, helping you to make faster and better decisions.
FREQUENTLY ASKED QUESTIONS
Maximise Your NetSuite Investment with the Experts Support
What is Professional Services / Organisations ERP software?
Professional Services ERP software is a specialised solution designed to meet the unique needs of service-based organisations. It streamlines core business processes such as project management, resource allocation, time tracking, billing, and client management.
This software empowers professional services companies to optimise project delivery, enhance client relationships, and ensure efficient financial management. With NetSuite’s Professional Services Edition, your organisation gains access to features tailored to the intricacies of service-based industries. From project planning to invoicing, NetSuite supports end-to-end operations, enabling your team to focus on delivering exceptional services while maintaining control over financial performance and client satisfaction.
Is NetSuite good for Professional Services Companies / Organisations?
Yes, NetSuite is exceptionally well-suited for Professional Services Companies / Organisations. Its Professional Services Edition is tailored to cater to the specific needs of service-based industries.
NetSuite offers a range of benefits for professional services companies:
- Project Management: NetSuite’s project management tools enable effective planning, resource allocation, and tracking, ensuring projects are delivered on time and within budget.
- Time and Expense Tracking: Streamline time and expense tracking for accurate project costing and billing, enhancing financial transparency.
- Resource Allocation: Optimise resource utilisation with real-time insights, ensuring the right team members are allocated to the right projects.
- Billing and Invoicing: NetSuite simplifies billing processes, allowing you to generate accurate invoices based on project milestones, time worked, and expenses incurred.
- Client Relationship Management: Manage client interactions, track communication, and nurture client relationships with NetSuite’s CRM functionalities.
- Financial Management: NetSuite’s financial tools provide visibility into profitability, budget adherence, and financial performance across projects.
- Reporting and Analytics: Access real-time dashboards and reports to monitor project status, profitability, and other key performance indicators.
- Collaboration: NetSuite fosters collaboration among team members, clients, and partners, enhancing communication and project coordination.
- Scalability: NetSuite grows with your professional services organisation, adapting to evolving needs and expanding client portfolios.
- Cloud-Based Accessibility: Being cloud-based, NetSuite allows remote access, enabling your team to work from anywhere while maintaining data security.
NetSuite’s Professional Services Edition empowers organisations to deliver exceptional services, manage projects efficiently, and maintain healthy client relationships. Its industry-specific features, scalability, and cloud-based advantages make it an ideal solution for professional services companies aiming to achieve operational excellence and client satisfaction.
At AVT, Australia’s Leading NetSuite Solution Provider, we’re committed to helping Professional Services Companies harness NetSuite’s full potential to drive growth, efficiency, and success in a highly competitive market.
Is NetSuite a CRM made for Professional Services Companies / Organisations?
Yes, NetSuite includes robust CRM capabilities that are highly beneficial for Professional Services Companies / Organisations. While NetSuite is a comprehensive ERP (Enterprise Resource Planning) solution, it also offers advanced CRM features tailored to the needs of service-based industries.
Here’s why NetSuite’s CRM is well-suited for professional services:
- Client Relationship Management: NetSuite’s CRM module enables professional services companies to manage and nurture client relationships effectively. Track interactions, communication, and client history in one centralised platform.
- Project-Centric Approach: NetSuite’s CRM is seamlessly integrated with project management tools, allowing you to view client interactions alongside project details for a comprehensive understanding.
- Opportunity Management: Manage sales opportunities within the CRM, providing insights into potential projects, associated revenue, and resource allocation.
- Client Communication: NetSuite’s CRM allows you to communicate with clients directly from the platform, ensuring all correspondence is logged and easily accessible.
- 360-Degree View: Gain a holistic view of each client, including their history, preferences, and ongoing projects, enabling personalised service delivery.
- Billing Integration: NetSuite’s CRM can be integrated with billing and invoicing processes, streamlining the transition from project delivery to financial transactions.
- Analytics and Reporting: Access real-time dashboards and reports to analyse client interactions, sales pipelines, and overall business performance.
- Client Self-Service: NetSuite’s CRM can offer client self-service portals, allowing clients to access project updates, invoices, and communicate with your team.
- Workflow Automation: Automate routine processes such as follow-up emails, task assignments, and contract renewals, ensuring efficient client management.
NetSuite’s CRM capabilities are designed to enhance client relationships, streamline sales processes, and provide a comprehensive view of your professional services interactions. It’s a powerful tool for aligning sales, project management, and client satisfaction within one integrated platform.
At AVT, as Australia’s Leading NetSuite Solution Provider & Partner, we have witnessed firsthand how NetSuite transforms Professional Services Companies operations. Our tailored implementations, ongoing support, and industry expertise contribute to NetSuite’s success in driving profitability and innovation for businesses in this dynamic industry.
How Successful NetSuite Software is in the Professional Services Companies / Organisations Industry?
NetSuite Software has demonstrated remarkable success in the Professional Services Companies / Organisations industry. Its Professional Services Edition is tailored to address the specific challenges and requirements of service-based businesses.
Here’s why NetSuite is successful in this industry:
- Industry-Specific Features: NetSuite’s Professional Services Edition offers features designed to optimise project management, resource allocation, time tracking, billing, and client management.
- End-to-End Integration: NetSuite seamlessly connects client relationship management, project management, and financials, providing a unified view of operations.
- Real-Time Insights: Professional services organisations benefit from real-time insights into project progress, financial health, and client relationships, enabling informed decisions.
- Resource Optimisation: NetSuite helps optimise resource allocation, ensuring the right skills are assigned to the right projects, enhancing project efficiency.
- Billing Accuracy: Accurate time and expense tracking, integrated with billing processes, ensures precise client billing and revenue recognition.
- Client Satisfaction: Improved project delivery, efficient communication, and transparency enhance client satisfaction and loyalty.
- Financial Control: NetSuite’s financial tools enable organisations to maintain control over project budgets, profitability, and financial health.
- Reporting and Analytics: Access to custom dashboards and reports allows organisations to track key performance indicators and make data-driven decisions.
- Scalability: NetSuite grows alongside professional services companies, accommodating expanding client portfolios and evolving needs.
- Cloud Advantage: Being cloud-based, NetSuite ensures accessibility, security, and scalability without the need for heavy IT infrastructure investment.
The success of NetSuite Software in the professional services industry is evident in its ability to optimise project delivery, enhance client relationships, and ensure financial control. Its tailored features, real-time insights, and seamless integration make it an invaluable tool for professional services organisations striving for operational excellence and client satisfaction.
As Australia’s leading NetSuite Solution Provider, AVT is committed to helping Professional Services Companies harness the full potential of NetSuite to drive growth and success. With our expertise and tailored solutions, we empower businesses to optimise their operations, enhance customer experiences, and thrive in a competitive market.
What is the best software for Professional Services Companies / Organisations?
The best software for Professional Services Companies / Organizations is NetSuite’s Professional Services Edition. NetSuite stands out as a premier choice due to its industry-specific features and comprehensive capabilities tailored to meet the unique needs of service-based businesses.
Here’s why NetSuite is considered the best:
- Industry Expertise: NetSuite’s Professional Services Edition is specifically designed for service-based industries, offering features that address project management, resource allocation, time tracking, and client relationship management.
- End-to-End Integration: NetSuite seamlessly integrates client management, project execution, and financials, providing a unified platform to manage all aspects of your business.
- Real-Time Insights: Gain real-time visibility into project progress, financial performance, and client interactions, empowering informed decision-making.
- Resource Optimization: NetSuite optimises resource allocation, ensuring skilled professionals are assigned to projects for maximum efficiency.
- Billing Precision: Accurate time and expense tracking integrated with billing processes ensures accurate client billing and revenue recognition.
- Client Satisfaction: Efficient project delivery, streamlined communication, and transparency enhance client satisfaction and loyalty.
- Financial Control: NetSuite provides financial tools to maintain control over project budgets, profitability, and overall financial health.
- Reporting and Analytics: Access customised dashboards and reports to monitor key performance indicators and drive data-driven decisions.
- Scalability: NetSuite grows with your organisation, accommodating your expanding client base and evolving business requirements.
- Cloud Advantage: As a cloud-based solution, NetSuite offers accessibility, security, and scalability without the burden of managing on-premises infrastructure.
In summary, NetSuite’s Professional Services Edition is the best software for Professional Services Companies / Organisations due to its industry-focused features, end-to-end integration, real-time insights, and scalability. It empowers organisations to excel in project management, client relations, and financial performance while delivering exceptional services and achieving operational excellence.
By implementing an ERP system like NetSuite, with NetSuite Software for Professional Services Companies you can establish a strong foundation for your Professional Services startup, streamline operations, enhance customer experiences, and position your business for growth and success. As Australia’s leading NetSuite Solution Provider, AVT can guide you through the entire process, from selecting the right ERP solution to implementation and ongoing support, ensuring that your startup thrives in a competitive market environment.
Is ERP software the best for a Professional Services Company start up?
Yes, ERP software, particularly NetSuite’s Professional Services Edition, is an excellent choice for a Professional Services Company start-up.
Here’s why ERP software is well-suited for such endeavours:
- Comprehensive Solution: ERP integrates various business processes like project management, resource allocation, financials, and client management, streamlining operations from the outset.
- Scalability: ERP grows with your start-up, accommodating increased project volumes and expanding teams without needing to switch systems.
- Centralised Information: ERP offers a unified platform for data storage and access, enhancing collaboration and reducing data silos.
- Real-Time Insights: Gain real-time visibility into project progress, financial performance, and client interactions, aiding informed decision-making.
- Efficient Operations: ERP automates processes, reducing manual tasks and human errors, allowing your team to focus on delivering value.
- Customer Satisfaction: Streamlined project management and communication enhance client satisfaction, promoting repeat business and referrals.
- Financial Control: ERP provides tools for budgeting, financial tracking, and accurate billing, maintaining financial health from the start.
- Rapid Growth Support: As your start-up grows, ERP ensures you’re well-equipped to handle increased complexity and client demands.
- Cloud Accessibility: Cloud-based ERP like NetSuite offers accessibility, security, and scalability without significant upfront investment.
For a Professional Services Company start-up, ERP software provides the foundation for efficient operations, robust client management, and sound financial practices, setting the stage for sustainable growth and success.
In summary, NetSuite supports Professional Services markets by providing a comprehensive and integrated solution to streamline operations, enhance customer experiences, and drive growth. As Australia’s leading NetSuite Solution Provider, AVT can guide businesses in Professional Services markets through the process of selecting, implementing, and optimising NetSuite to maximise the benefits of this powerful ERP solution for trade.
What is NetSuite Professional Services Automation (PSA)?
NetSuite Professional Services Automation (PSA) is a comprehensive solution designed to streamline and optimise various aspects of professional services organisations. It addresses the unique challenges of service-based industries by integrating project management, resource allocation, time tracking, billing, and client relationship management into a unified platform.
NetSuite PSA empowers organisations to efficiently plan, execute, and manage projects while maintaining control over financial performance and client satisfaction. With real-time insights, automation, and collaboration features, NetSuite PSA enables service organisations to deliver exceptional projects, enhance client relationships, and achieve operational excellence.
Please note that specific features and functionalities may vary based on the version of NetSuite and its updates. If you’re considering using NetSuite Professional Services Automation (PSA) for your business, contact AVT – Australia’s Leading NetSuite Solution Provider & Partner for the most up-to-date and detailed information about the features and benefits.
What features does NetSuite Professional Services Automation (PSA) offer?
NetSuite Professional Services Automation (PSA) offers a comprehensive set of features tailored to the needs of service-based organisations. These features enhance project management, resource allocation, time tracking, billing, and client relationship management.
Here are some key features of NetSuite PSA:
- Project Management: Plan, execute, and track projects efficiently with tools for project planning, task assignment, milestone tracking, and project collaboration.
- Resource Allocation: Optimise resource utilisation by assigning the right team members to the right projects based on skills, availability, and project requirements.
- Time and Expense Tracking: Accurately capture time spent and expenses incurred on projects, facilitating accurate billing and project costing.
- Billing and Invoicing: Streamline billing processes by generating invoices based on project milestones, time entries, and expenses, ensuring accurate revenue recognition.
- Client Relationship Management: Manage client interactions, communications, and history within the same platform, enhancing client relationships.
- Financial Management: Gain control over project budgets, profitability, and financial performance by tracking project-related expenses and revenues.
- Reporting and Analytics: Access real-time dashboards and reports to monitor project progress, resource utilisation, and key performance indicators.
- Collaboration Tools: Foster collaboration among project teams, clients, and partners through integrated communication and document sharing.
- Time Off Management: Manage employee time off requests and availability, ensuring accurate resource allocation and project planning.
- Mobile Access: Access PSA tools and information on the go through mobile applications, enabling remote project management and time tracking.
- Forecasting: Utilise demand forecasting and resource planning tools to predict project requirements and allocate resources accordingly.
- Integration: Seamlessly integrate with other NetSuite modules like CRM, financials, and inventory, ensuring data consistency and efficiency.
In essence, NetSuite PSA offers a comprehensive suite of features that enable professional services organisations to optimise project execution, enhance client relationships, and maintain financial control. It serves as a unified platform for managing all aspects of service delivery and project management.
Please note that specific features and functionalities may vary based on the version of NetSuite and its updates. For the most up-to-date and detailed information about the features and capabilities of NetSuite Professional Services Automation (PSA), contact AVT – Australia’s Leading NetSuite Solution Provider & Partner to assist you in evaluating how NetSuite can meet the specific needs of your Professional Services business.
What types of companies can use NetSuite Advanced Professional Services Automation (PSA)?
NetSuite Advanced Professional Services Automation (PSA) is designed to cater to a wide range of companies in the service-based industries. The solution is well-suited for organisations that offer professional services, consulting, project-based work, and other service-centric offerings.
Here are the types of companies that can benefit from NetSuite Advanced PSA:
- Consulting Firms: Management, IT, financial, and other consulting firms that manage client projects and engagements.
- Marketing Agencies: Agencies offering marketing, advertising, and creative services with project-based work for clients.
- IT Services Providers: Companies offering technology services, software development, and IT consulting.
- Legal Services: Law firms and legal service providers managing client cases and engagements.
- Architecture and Engineering Firms: Organisations offering architectural, engineering, and design services.
- Accounting and Financial Services: CPA firms and financial service providers managing client engagements.
- Healthcare Consulting: Healthcare consulting firms managing projects and services for healthcare organisations.
- Research and Analytics: Companies offering research, data analysis, and insights services.
- Training and Education: Organisations offering training, e-learning, and educational services.
- Non-Profit Consulting: Non-profit organisations providing consulting and project management services to other nonprofits.
- HR and Talent Management: Companies offering HR consulting, talent management, and workforce solutions.
- Event Management: Event planning and management companies handling projects and events for clients.
NetSuite Advanced PSA is versatile and adaptable, making it suitable for organisations of various sizes and industries within the service-based sector. Its features are designed to support project management, resource allocation, time tracking, billing, and client relationship management, ensuring streamlined operations and successful service delivery.
Can NetSuite for Professional Services Companies be customised to fit our specific business needs?
Yes, NetSuite for Professional Services Companies can be extensively customised to align with your specific business needs. NetSuite’s flexibility allows you to tailor the software to match your unique processes, industry requirements, and preferences. Here’s how you can customise NetSuite for your professional services business:
- Workflow Customisation: Configure workflows to mirror your project management, resource allocation, and billing processes.
- Data Fields and Forms: Customise data fields and forms to capture information specific to your service offerings and client interactions.
- Reporting and Analytics: Create custom reports and dashboards to monitor key performance indicators and project metrics relevant to your business.
- Integration: Integrate NetSuite with other tools or systems your organisation uses to ensure seamless data flow and reduce manual data entry.
- Client Management: Tailor client profiles and communication templates to suit your client engagement processes.
- Project Templates: Create project templates that align with your typical project structures, milestones, and tasks.
- Billing Structures: Customise billing methods, rates, and invoicing templates to match your unique pricing models.
- Resource Allocation: Configure resource allocation rules to align with your team’s skills, availability, and project requirements.
- Time and Expense Tracking: Customise time and expense tracking categories and codes that match your specific service types.
- Mobile Access: Customise mobile interfaces to allow remote access to project information and time tracking on the go.
- Automation: Set up automated triggers and alerts based on your business rules and processes.
NetSuite’s comprehensive suite of customisation tools empowers you to tailor the software to your professional services company’s exact requirements. This flexibility ensures that NetSuite effectively supports your unique processes, enhances project management, and fosters client relationships.
It’s important to note that while NetSuite offers extensive customisation capabilities, it’s recommended to work with experienced NetSuite Solution Providers like AVT – Australia’s Leading NetSuite Solution Provider & Partner to ensure that customisations are implemented effectively and efficiently. Contact AVT to help analyse your business processes, understand your unique needs, and guide you through the customisation process to ensure that NetSuite for Professional Services aligns perfectly with your specific business requirements.
How does NetSuite for Professional Services handle project management?
NetSuite for Professional Services excels in project management by providing a suite of tools that streamline project planning, execution, monitoring, and reporting.
Here’s how NetSuite handles project management for Professional Services Companies:
- Project Planning: Create project templates or customise existing ones to define project structures, tasks, and milestones. Allocate resources and set timelines for each phase.
- Resource Allocation: Efficiently allocate team members based on their skills, availability, and workload to ensure optimal resource utilisation.
- Task Assignment: Assign tasks to team members and track their progress in real-time. Each team member has clear visibility into their responsibilities.
- Time and Expense Tracking: Team members can easily log time worked on tasks and expenses incurred, ensuring accurate project costing and billing.
- Collaboration: Facilitate team collaboration by providing a central platform for communication, document sharing, and updates.
- Project Monitoring: Monitor project progress in real-time through dashboards, allowing you to identify potential bottlenecks or delays early.
- Budget Management: Set project budgets and track expenditures against them to ensure projects stay within financial limits.
- Milestone Tracking: Monitor project milestones and key deliverables to ensure projects stay on track and meet client expectations.
- Change Management: Handle changes and scope modifications efficiently, capturing the impact on timelines, resources, and budgets.
- Reporting: Generate customisable reports to analyse project performance, resource utilisation, profitability, and other key metrics.
- Client Visibility: Provide clients with a portal to access project updates, timelines, and documentation, enhancing transparency.
NetSuite’s project management capabilities help Professional Services Companies efficiently plan, execute, and monitor projects while maintaining control over resources, budgets, and client satisfaction. By integrating project management with other business processes, NetSuite ensures a seamless flow of information and enhanced collaboration across your organisation.
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