AVT Case Management Reports


Please follow this link to view a sample AVT Case Management Report. These annual reports provide our customers with an end of year review of cases raised throughout the year. It will give you insight into how your cases are trending, and enable you to gauge performance and increase efficiency.

AVT applies the following five key performance indicators (KPIs) to analyse your cases:

  1. Cases by Type & Status
  2. Cases by Priority
  3. Cases by Month
  4. Cases by Days Open
  5. Cases by Status
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