Services Resource Planning

Streamline operations and drive profitability by optimizing the entire services business lifecycle.

Oracle NetSuite SRP Overview

NetSuite SRP provides a comprehensive, end-to-end Services Resource Planning (SRP) solution that supports the complete bid-to-bill lifecycle of an entire services business.

Customer Relationship Management (CRM)  |  Professional Services Automation (PSA)  |  Accounting/Enterprise Resource Planning (ERP).

Key Benefits

  • Automate and manage key aspects of their business across the complete bid-to-bill lifecycle, giving them what they need to stay competitive, gain efficiency, deliver quality services and delight their clients.
  • Enable omni-business model billing for service delivery across the services value chain from fixed fee, to milestone and to time-and-materials.
  • Provide on-the-go services professionals to access real-time business information anywhere, anytime and better collaboration across the organization.
  • Gain comprehensive visibility into back-office financials and front-office services operations in one unified system to increase project profitability, maximize billable resource utilization and make informed, data-driven, strategic and tactical decisions with powerful and insightful business metrics.
  • Address global businesses’ needs by giving them comprehensive real-time visibility, integrated financials, resource optimization and services management from corporate to subsidiaries, down to the individual project level across geographies, currencies and tax jurisdictions.
  • Streamline operations and drive profitability by optimizing the entire services business lifecycle.
  • Faster project completion, better resource utilization, more accurate and efficient invoices.
  • Increase visibility across your business, including forecasts, resources, projects and KPIs.
  • Support the way your services teams work and enable productivity with anytime, anywhere web and mobile access.
  • Gain real-time, global business management and financial consolidation

Solution Overview

Project Management
NetSuite’s Project Management solution enables project managers and team members to collaborate on projects and maintain current and accurate project status at all times, allowing managers to proactively identify and resolve potential issues with each engagement.

Resource Management
NetSuite’s Resource Management enables project managers to optimise staffing and utilisation by minimising bench and ensuring that qualified resources are working on the right projects.

Project Accounting
NetSuite Project Accounting connects project activities with company financials, helps ensure accurate accounting and billing throughout the project lifecycle, and streamlines time and expense management while providing extensive reporting capabilities.

Timesheet Management
NetSuite’s customisable timesheet feature enables users to quickly and easily capture detailed timesheets, whether in the office or on the road.

Billing
NetSuite’s Billing and Invoicing Management automates one-off invoices as well as complex recurring, time and project-based billing. NetSuite provides flexible billing options – based on completing project work, achieving project milestones, or according to a schedule of dates.

Analytics
NetSuite’s robust reporting and analytical tools deliver on-demand, real-time data, enabling you to monitor, report and analyse overall project performance in real time.

Client Relationship Management
NetSuite CRM software is the only cloud solution that delivers a real-time 360-degree view of your customer. It provides a seamless flow of information across the entire customer lifecycle from lead through to opportunity, sales order, fulfillment, renewal, up-sell, cross-sell, and support.

Expense Management
NetSuite Expense Management offers powerful features that improves productivity, enables better tracking and compliance, accuracy and timeliness of expense reporting and enhances the overall user experience.

Datasheets

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NetSuite Services Resource Planning
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Service Companies Run Better on NetSuite
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resource-management

NetSuite Resource Management
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project-management

NetSuite Project Management
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